FAQs

Welcome to Copirm! Below are some frequently asked questions to help you better understand our products, services, and policies.

What products does Copirm sell?

We specialize in selling high-quality hangers designed to meet your organizational needs.

Where do you ship?

We currently offer shipping within the United States only.

What payment methods do you accept?

We accept payments exclusively through PayPal, ensuring a secure and smooth transaction process.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through the carrier’s website or your account on our website.

What is your shipping policy?

• We offer standard shipping across the USA.
• Orders are processed within 1-2 business days.
• Delivery typically takes 5-7 business days. For more details, please refer to our Shipping Policy.

Can I return or exchange an item?

Yes, we have a 30-day return policy. Items must be unused, in their original condition, and packaging. For exchanges, follow the return process and place a new order for the desired item. For more details, please refer to our Refund and Returns Policy.

How do I initiate a return?

To start a return, contact our customer service at support@copirm.shop with your order number and reason for the return. We will provide you with a return authorization and instructions.

How long does it take to process a refund?

Once we receive and verify your returned item, refunds are processed within 5-7 business days. The refund will be issued to the original payment method.

What if my item arrives damaged?

If your item arrives damaged, please contact us immediately at support@copirm.shop with your order number and photos of the damage. We will arrange for a replacement or refund.

How can I contact customer service?

You can reach us via email at support@copirm.shop or phone at +1 . We are happy to assist with any questions or concerns.

Do you offer discounts or promotions?

We occasionally offer discounts and promotions. Please subscribe to our newsletter or check our website regularly for updates.

Is my payment information secure?

Yes, all payment transactions are securely processed through PayPal. Your financial information is handled directly by PayPal, ensuring the highest level of security.

Contact Us

For any further questions, feel free to contact us at:

• Phone: +1 840-977-3083
• Email: support@copirm.shop
• Address: 3726 Albany Post Road Apt C3, Hyde Park, NY 12538, USA